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    Learn how HubSpot's Knowledge Base Agent reduces tickets, speeds resolutions, and improves customer satisfaction.
    Origin 63
    January 9,2026
    10 minute read

    Benefits of Using a Knowledge Base Agent for Customer Support and Self-Service

    Customer support teams are busier than ever. Between answering the same questions repeatedly, managing high ticket volumes, and trying to keep response times low, it's easy to...
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    Close training gaps to improve customer onboarding. Learn strategies to prepare service reps and deliver better experiences.
    Origin 63
    January 7,2026
    6 minute read

    Bridging Training and Knowledge Gaps to Improve Customer Onboarding

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    Organize HubSpot knowledge bases into segments for specialized audiences. Deliver personalized self-service by product, tier, or customer type.
    Origin 63
    December 24,2025
    6 minute read

    How to Segment Knowledge Bases into Vaults for Specialized Audiences

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    Knowledge base agents help teams scale support and give customers the freedom to find solutions fast.
    Origin 63
    November 24,2025
    5 minute read

    How HubSpot Knowledge Base Agent Helps Your Customers

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    Learn how to connect HubSpot's Knowledge Base Agent with Help Desk to cut resolution times, reduce ticket volume, and deliver instant answers customers expect.
    Origin 63
    November 5,2025
    8 minute read

    How to Combine HubSpot Knowledge Base Agent and Help Desk for Faster Resolutions

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    A guide for businesses starting their HubSpot knowledge base, listing the essential first ten articles to support customers and train the agent effectively.
    Origin 63
    October 30,2025
    7 minute read

    First Ten Articles Every Knowledge Base Agent Should Cover

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    Discover how HubSpot's Knowledge Base Agent identifies content gaps and creates articles automatically from your support tickets.
    Origin 63
    October 24,2025
    8 minute read

    What a Knowledge Base Agent Is and How It Works in HubSpot Service Hub

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    Leverage AI and analytics to create a dynamic, efficient knowledge base for enhanced customer support.
    Origin 63
    July 12,2024
    7 minute read

    AI and Analytics: Transforming Knowledge Base into a Dynamic Resource Hub

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    Transform your customer service with HubSpot Knowledge Base. Learn to build, manage, and maximize this powerful tool.
    Origin 63
    July 9,2024
    7 minute read

    Beyond FAQs: Power of HubSpot Knowledge Base

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    Enhance Satisfaction, Cut Costs, and Foster Engagement with an Innovative Portal
    Origin 63
    August 16,2023
    4 minute read

    Adopting Customer Self-Service: The Secret to Creating Enjoyable Interactions

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