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    Learn how to build conditional routing rules in HubSpot Service Hub based on priority, customer type, SLA status, and channel to get tickets to the right agents fast.
    Origin 63
    December 26,2025
    9 minute read

    How to Build Conditional Routing Rules in HubSpot Service Hub

    Some customer support requests are simple questions that any team member can answer. Others need specific expertise, fast action, or careful attention based on customer status....
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    Compare HubSpot Service Hub vs Zendesk for help desk, ticketing, AI, and omnichannel support. See which platform is better for your support team.
    Origin 63
    December 10,2025
    7 minute read

    HubSpot Service Hub vs Zendesk: Key Differences for Support Teams

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    Configure HubSpot help desk with automation, routing, and reporting to resolve tickets faster and improve customer satisfaction.
    Origin 63
    December 9,2025
    7 minute read

    How to Configure Help Desk for Faster Ticket Resolution

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    Upgrade from an inbox to a scalable help desk. Learn how HubSpot Service Hub improves speed, organization, and customer experience.
    Origin 63
    December 3,2025
    5 minute read

    What Is a Help Desk and Why It Works Better Than an Inbox

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    Learn how to connect HubSpot's Knowledge Base Agent with Help Desk to cut resolution times, reduce ticket volume, and deliver instant answers customers expect.
    Origin 63
    November 5,2025
    8 minute read

    How to Combine HubSpot Knowledge Base Agent and Help Desk for Faster Resolutions

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    A beginner’s guide to HubSpot Service Hub features, CRM integration, and why it’s the next step beyond spreadsheets.
    Origin 63
    October 17,2025
    5 minute read

    HubSpot Service Hub: A Beginner’s Guide to CRM Basics

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    HubSpot's 2025 Fall Spotlight introduced new tools and terms. Stay current with Data Hub, Smart CRM, and AI-powered features.
    Origin 63
    October 6,2025
    6 minute read

    Terms You Need to Know from HubSpot 2025 Fall Spotlight

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    Improve customer success with HubSpot’s ticketing system. Automate, streamline, and deliver faster support effortlessly.
    Origin 63
    February 11,2025
    8 minute read

    Use HubSpot Service Hub Ticketing System to Drive Customer Success

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    Phone integration tools connect your calls to customer data. See how Aircall + HubSpot streamline remote sales workflows.
    Origin 63
    November 8,2024
    8 minute read

    Building an Effective Health Scoring Model in HubSpot

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    Transform your customer support with HubSpot's visual timelines. Track interactions, manage follow-ups, and enhance efficiency.
    Origin 63
    August 12,2024
    7 minute read

    Stay On Track with Visual Timelines in HubSpot’s Help Desk

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